A] For all customers.
1] Give order before a day & order should be one day ago
2] If you find complaints in products, transaction or any other, you can contact oyhoyji via feedback or call.
3] Payment of products & services making offline as well as online.
4] The items purchased from oyhoyji cannot be sold.
5] products return charge is equal to the delivery charge plus 10% of the products price. When product without open by customer otherwise return charge is a delivery charge plus 25% of the product price. You can see which product eligible for returns.
6] Products & services are not given on loans.
7] If damaging products by the customer will not returns.
8] the products available on the website are eligible for order, suddenly you can not find out the product on the website then call to our company. Call here
9] You can buy products anyway – on the website, calling, massaging, WhatsApp.
10] Appropriate action will be taken when delay payment at the right time and without proper payment.
11] When you order big products, machineries, electronic machines, etc then we get help other companies in the delivery or shipping services.
12] Delivery charges may be applied according to there product configuration.
B] For premium customers
1] the terms & conditions of [A] are apply.
2] In the premium customers, the delivery service charge is included, product price not.
3] In the given chart below products delivery details of the order and delivery services for a premium customer according to the product configuration –
| Categories of products | Length
ft |
Width
ft |
Height
ft |
Weight
kg |
Location
km |
No. of orders in a month | Total delivery charge |
| All categories of products | Max- 2ft | Max- 2ft | Max- 2ft | Max- 4kg | Max- 1km | Max- 20 orders | In minimum charge 600/month |
In the above product configuration minimum plan budget shows, when changes or increasing any system of your regular plan then increases the delivery charges according to your uses.
4] Given below the premium services —
1. Products delivery
2. Fresh milk & curd delivery
3. Fresh I-jal water delivery
4. Fresh vegetables& foods delivery
5. Gas cylinder delivery
C] For regular customers
1] The terms & conditions of A] are apply.
2] For regular customer product price plus delivery charge apply.
4] No limitation of ordering product, length, width, height, weight, location, etc.but delivery amount apply on their configuration shown as below chart.
Product delivery charge details per order
| Categories of products | Length
Ft |
Width
Ft |
Height
Ft |
Weight Kg | Location Km | Total delivery charge amount in INR |
| 1] Grocery, households supplies, beauty cosmetics, lentils, home kitchen, vegetables, birthday products, clothes, footwear, goggles, baby toys, stationery, Patanjali products, seeds, etc | Rs 5/ft | Rs5/ft | Rs5/ft | Rs5/kg | Rs5/km | It is the sum of all |
| 2] jewelry
Gold Silver & other |
Rs10/gram
Rs10/5grams |
Rs15/km
Rs15/km |
||||
| 3] mobiles, computers, tv,& electric appliance | Rs 5/ft | Rs5/ft | Rs5/ft | Rs7/kg | Rs5/km | |
| 4] gloss products | Rs 5/ft | Rs5/ft | Rs5/ft | Rs5/kg | Rs10/km | |
| 5] wood products | Rs 5/ft | Rs5/ft | Rs5/ft | Rs5/kg | Rs5/km | |
| 6] machines | Rs 5/ft | Rs 5/ft | Rs 5/ft | Rs 5/kg | Rs 5/km | |
| 7] others, e.g. fresh water, milk, cylinder gas, etc | adjustable | adjustable | adjustable | adjustable | adjustable |
The delivery charges apply according to the above-given product configuration.
D] For sellers
1] All terms & conditions A], B], C], D] ,E], F], G], H], I], J], K] are apply.
2] After getting the product order, do the product packaging within 30 minutes.
3] Product listing limit is 80 product per seller.
4] The product delivery will be delivered through our company.
5] If there is no product available, then there will be fine of Rs 50 to 200/-
6] For all sellers registration on oyhoyji is mandatory.
7] According to the commission of the product will receive oyhoyji from sellers.
8] Return products should receive sellers from the customer.
9] According to the oyhoyji company rule, sellers cannot keep the very high or very low value of any products.
10] Seller training Or business training is mandatory for all sellers.
11] According to the product selling area local, regional & national, charges apply.
12] Oyhoyji give the seller payment in between 15 to 60 days.